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Contact Us

Contact Us

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    Consent to collection and use of personal information

    Woosam Medical Co., Ltd. (hereinafter referred to as the 'Company') values the personal information of users and complies with the personal information protection regulations under laws related to personal information, such as the 『Personal Information Protection Act』 and the 『Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.』 are complying.
    Through the personal information processing policy, the company informs you of the purpose and method of using the personal information provided by the user and what measures the company is taking to protect personal information.
    The company's personal information processing policy may be changed according to changes in laws and regulations, notifications, or the company's terms and conditions and internal policies.

    Users may refuse to consent to the following items related to the collection, use, provision, and consignment of personal information if they do not wish to do so. However, if the user refuses to consent, all or part of the service may not be available.

    1. Items of personal information collected and method of collection

    You can freely access the contents of this site without a separate membership registration process. However, the company collects the following personal information for product-related inquiries and Q&A from users.

    1) Items of personal information collected
    ① Online inquiry
    – (Required items) Company name, email address, contact information, inquiry details
    – (optional) name

    ② The following information may be generated and collected during service use or processing.
    – Service usage records, access logs, cookies, access IP information

    2) Collection method
    – Wired/wireless homepage (online inquiry)

    2. Purpose of collection and use of personal information

    The company uses the collected personal information for the following purposes. The collected personal information will not be used for purposes other than the following, and prior consent will be sought when the purpose of use is changed.

    1) Online inquiry
    – Confirmation of user inquiries, replies, identification of users according to online inquiries, prevention of fraudulent use by bad writers, and prevention of unauthorized use

    3. Retention and use period of collected personal information

    In principle, after the purpose of collection and use of personal information is achieved, the information is destroyed without delay.
    However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the company will keep the member information for a certain period set forth in the relevant laws and regulations as follows.

    – Records on display/advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
    – Records on contract or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
    – Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
    – Records on consumer complaints or dispute handling: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
    – Records on collection/processing and use of credit information: 3 years (Credit Information Use and Protection Act)
    – Location information collection, use, provision confirmation data: 1 year (Location Information Protection and Use Act)
    – Records on service use: 3 months (Communications Secrets Protection Act)

    4. Consignment of personal information processing

    The company entrusts the following personal information processing tasks for smooth personal information processing.

    – Consignee (consignee): Woosam Medical Co., Ltd.
    – Contents of consignment work: homepage management and system maintenance

    When the company entrusts the processing of personal information, in order to ensure the safety of personal information protection, the company prohibits processing of personal information other than the purpose of the consignment task, takes technical/administrative protection measures, manages/supervises the trustee, compensates for damages, restricts re-entrustment, and processes The return or destruction of personal information after termination is clearly stipulated in documents such as contracts, and the trustee supervises whether personal information is handled safely. If the contents of the entrusted business or the consignee are changed, we will disclose it through this personal information processing policy without delay.

    5. Provision of collected personal information to third parties

    In principle, the company does not provide users' personal information to third parties. However, the following cases are exceptions.

    – When users have agreed in advance
    – In case there is a request from an investigative agency according to the provisions of the law or according to the procedures and methods set forth in the law for the purpose of investigation

    6. Procedure and method of destroying personal information

    In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows

    1) Destruction procedure
    The information entered by the user is transferred to a separate DB after the purpose is achieved (separate documents in the case of paper) and stored for a certain period of time according to internal policies and information protection reasons pursuant to other relevant laws (refer to the period of retention and use) and then destroyed. . At this time, the personal information transferred to the DB will not be used for other purposes unless it is in accordance with the relevant laws and regulations.

    2) Destruction method
    – Personal information printed on paper is shredded with a shredder or destroyed by incineration.
    – Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record.

    7. Rights of users and legal representatives and how to exercise them

    Users and legal representatives can view or modify their registered personal information at any time, and can request deletion. In addition, if you contact the company's personal information protection manager in writing or by phone, we will take action without delay.

    If a user requests correction of an error in personal information, the personal information will not be used or provided until the correction is completed. In addition, the company handles personal information that has been canceled or deleted at the request of the user or legal representative as specified in the “Retention and Use Period of Personal Information” and prevents it from being viewed or used for any other purpose.

    However, the company may refuse to view or correct all or part of personal information if it falls under any of the following subparagraphs.

    – If there is a risk of significantly harming the life, body, property or rights of the person or a third party
    – If there is a risk of significantly impeding the company's business
    – In case of violating the law

    8. Matters concerning the installation, operation, and refusal of automatic personal information collection devices

    The company installs and operates devices that automatically collect personal information such as ‘cookies’ that frequently store and find user information. A cookie is a very small text file that the server used to operate the company's website sends to the user's browser and is stored on the user's computer hard disk.

    The company uses cookies, etc. for the following purposes.

    – Purpose of use such as cookies Analyzing the access frequency and visit time of members and non-members, identifying users’ tastes and interests, tracking their traces, and providing targeted marketing and personalized services by identifying the degree of participation in various events and the number of visits

    Users have the option to install cookies. You can allow all cookies by setting options in your web browser, go through confirmation whenever a cookie is saved, or refuse to save all cookies.

    – How to reject cookie setting: By setting the options of the web browser used by the user, you can allow all cookies, go through confirmation every time a cookie is saved, or refuse to save all cookies. However, if you refuse to save cookies, you cannot use some services that require login.

    – Example of setting method (in case of Internet Explorer) Tools at the top of the web browser > Internet Options > Personal Information

    9. Affiliation of personal information manager and person in charge - name and contact information

    The company is responsible for overall handling of personal information, and has designated the person in charge of personal information protection as follows for user complaints and damage relief related to personal information processing.

    1) Person in charge of personal information protection
    – Name: OOO
    - position :
    - rank :
    - contact :
    ※ You will be connected to the department in charge of personal information protection.

    2) Person in charge of personal information protection
    – Person in charge: OOO
    - belong :
    - contact :

    Users can inquire about personal information protection related inquiries, complaint handling, damage relief, etc. that occurred while using the company's service (or business) to the person in charge of personal information protection and the department in charge.
    The company will respond to and process inquiries from information subjects without delay.

    If you need to report or consult about other personal information infringement, please contact the organizations below.
    – Personal Information Infringement Report Center (privacy.kisa.or.kr / (without area code) 118)
    – Internet Crime Investigation Center, Supreme Prosecutor’s Office (www.spo.go.kr / 02-3480-2000)
    – National Police Agency Cyber Terror Response Center (www.netan.go.kr / 1566-0112)